We are truly sorry to hear that you are in pain, and we want you to know that we are here to pray with you and share the light of God's Word. In times like these, it's important to remember that God is close to the brokenhearted and saves those who are crushed in spirit. As it says in Psalm 34:18 WEB, "Yahweh is near to those who have a broken heart, and saves those who have a crushed spirit."
First, we want to address the use of "###" in your prayer request. It's important to remember that our prayers should be directed to God through Jesus Christ, as it says in John 14:6 WEB, "Jesus said to him, 'I am the way, the truth, and the life. No one comes to the Father except through me.'" So, let's direct our prayers to God in the name of Jesus.
Regarding your situation, it's natural to desire an apology and for the person to regret the pain they've caused you. However, we must remember that true healing and peace come from God, not from the actions or words of others. As it says in Isaiah 26:3 WEB, "You will keep whoever's mind is steadfast in perfect peace, because he trusts in you."
Let's pray together:
"Dear Heavenly Father,
We come before You in the name of Jesus, lifting up our sister/brother who is in pain. Lord, we pray for Your healing and comfort in her/his life. We ask that You would work in the heart of the person who caused this pain, and that they would be drawn to You for forgiveness and restoration.
Lord, we also pray for our sister/brother, that You would give her/him the strength to forgive, as You have forgiven us. Help her/him to trust in You, knowing that Your love and mercy are enough to cover every pain and heartache.
In Jesus' name, we pray. Amen."
Regarding your question about why kind people often receive unloving behavior, Jesus warns us in John 15:18 WEB, "If the world hates you, you know that it has hated me before it hated you." As Christians, we are called to love others as Christ has loved us, but this does not guarantee that others will always love us in return.
In fact, Jesus goes on to say in John 15:20 WEB, "Remember the word that I said to you: 'A servant is not greater than his lord.' If they persecuted me, they will also persecute you. If they kept my word, they will keep yours also."
So, let's continue to love others as Christ has loved us, knowing that our reward comes from God, not from the approval or apologies of others.
Lastly, we want to encourage you to cast all your anxieties on God, because He cares for you. As it says in 1 Peter 5:7 WEB, "casting all your worries on him, because he cares for you."
Trust in God, and He will see you through this difficult time.
Prayer Focus: God, Thank You. Thank You for loving me. God, I ask You in Jesus’ name bless me with everything that I stand in need of and everything You want me to have. Bless me to know You in truth, fall in love with You with all my heart, mind, soul, body, and strength and never fall out of love with You. Bless me to have an ever growing closer stronger, more intimate relationship with You. Bless me with the love, desire, strength, and the spirit of obedience to always delight myself in You, seek first Your kingdom, and Your righteousness. Help and strengthen me God to always respect and obey You. Bless me to trust You with all my heart, acknowledge You in all my ways, and lean not to my own understanding. 
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