pray4mepls
Prayer Partner
Yesterday's shift July 31, 2018, I had an intense conversation with my team lead because she kept on pointing out the mistakes that I've done and I as a person provided her the reason why my performance failed in the month of july but she kept insisting that she's right and I'm wrong and she wont listen to my explanation. After all the scolding she did, I asked her about my shift on July 9, 2018 in timemate being tagged as "Approved Leave Without Pay", although it's approved but still it will have a deduction on my pay because it's "Without Pay", July 9, 2018 was supposed to be my rest day or it should be tagged in timemate as "Weekly Off" so that it would not have a deduction on my pay. Before the cut-off, I asked her if she was able to change the tagging in my timemate, she said yes so since i still trust her that time i just believed what she said then after pay day i looked back in timemate and the tagging is still "Approved Leave Without Pay" so basically I was already deducted with my pay for July 28, 2018. She said that it was an integrity issue when I reversed my July 16, 2018 shift. Well I told her that I reversed it because I was thinking that I was present on that day and besides if I'm absent that day she can just do the right thing since she has all the records. Now, I think that I should be the one saying that she has integrity issue when she said she changed the tagging on my timemate but did not. She already submitted the request to MIS for it to be reversed but I don't know when it will be credited to my pay. I also doubt that she's trying to be vengeful on me the reason why she did not take responsibilty of my pay. As a person I believe that even if I failed my score for the month of July, I still deserve to be paid right. Not to mention that I endured the discouragement I had when I got a failed NRG test call in the month of June. There were a lot of discouragements and temptations to be absent on the month of June but I endured it and managed to have 0% absentism because I was trying to repay all the good favor that my TL has done for me in the past but now she has changed from good to bad, she was once the light that protects me at work but now she's the darkness that bothers me everytime I go to work, that's how I see it, how things have changed, how people change over time. With that being said, since I had 0% absentism in the month of June and I'm her only domestic agent, I was able to lift her name for domestic and made her top 1 for absentism which is a good thing cause if a team lead is on top for absentism meaning less agent is absent or no agent is absent under that certain team lead. I dont know if she appreciated what I've done in the month of June, she's just looking for the bad things I've done in the month of July. I already explained to her why I had many absences in the month of July and that's because I moved from one boarding house to another and in the midst of that process I encountered depression but still she wont listen to my explanation. There are still a lot of things I want to say but I'm gonna cut it short. I don't know what to do, I'm still "off the phone", it's already start of August, how can I get my scores for the month of August if I wont take calls? She wont speak to me and because of what I happened yesterday I also don't want to speak to her but I already texted one of the managers about this and he told me he will talk to me about this but he is current on rest day today's shift and tomorrow shift. I will try to talk to a different manager today's shift and I will suggest to be moved to a different team lead. This is also what I suggested to my team lead in the heat of our conversation yesterday, I told her "If I'm being a burden to you, just transfer me to a different team! or terminate me! or you want me to resign? or I will just commit AWOL?" I really told her that because I can't take the "warshocking" she does to me everytime I go to work. She's always looking for my mistakes. I feel tortured in my Job. Until there's hope I will stay in this company. Earlier I was thinking of not coming back or just commit AWOL but I reminded myself that "I'm here for my job and not for anyone else and I should not care if they don't like me because we can't please everybody and besides that Wipro is a relax company compared to other call centers I've been through, it's just now that my team lead became difficult with me and makes my life here in Wipro difficult as well. Thank you for listening to my story. I hope that there will be resolutions to my situation. Once again, thank you and God bless!