Steven Bobb
Beloved of All
In a few minutes, I'm going to deal with a customer who is very "unpredictable"and always throws me last minute "surprises" which throw me off.{no matter how much I explain to her that I have a schedule to keep,and it throws me off}That she doesn't have any spur of the moment "surprises" for me when I see her, so things can be stable in my schedule...