Well, you could look at it differently. I don't know you, but I know God has called you to be a blessing to others and perhaps you simply blessing them (quietly) as you speak to them. If they are riled up, you might consider simply quietly thanking the Lord that He is their peace in the midst of their storm. Peace, Peace in Jesus name.
Be the voice that bring calmness into the situation. There is not a lot of peace in the world, and we are called to be messengers of peace.
Father, thank you for Steven and for your great love for him. Thank you for his heart for people and for the grace he gives to his customers In Jesus name. Amen.
I wonder if you think along this lines, 'just watch, nothing during the day, but just before its time to clock out, the phone line get busy. Is someone conspiring against me?' Just asking the question, because alot of the trouble we have is because of how we think or how we speak or believe.
You have life and life more abundantly. The kingdom of righteousness, peace and joy in the Holy Ghost lives in you. You have peace, you have joy. Not many people have what you have. You are a new creation. You are blessed and not cursed...praise the the Lord.