last minute surprises

Thanksgiving holiday coming up .That my pushy customers don't call for something,and especially with last minute "surprises" when I'm about to eat the dinner. There's a time and a place for everything. I AM entitled to enjoy the holiday like everyone else, aren't I?

In a few minutes, I'm going to deal with a customer who is very "unpredictable"and always throws me last minute "surprises" which throw me off.{no matter how much I explain to her that I have a schedule to keep,and it throws me off}That she doesn't have any spur of the moment "surprises" for me...